Third Party Agents:
Over the last few months, we’ve been phasing out our relationships with third party booking agents like Booking.com and LateRooms, so we’re pleased to now announce ourselves as a fully independent hotel.
We will continue to use the online booking service provided to us by ‘Infotel’ (to whom we pay a flat rate for the booking system, regardless of the number of bookings, to enable our guests to book online 24/7).
However, because of the regularly misleading practises of third party agents apparently acting on our behalf (who were claiming up to 80% savings at Hotel de Vie, even though it was never any cheaper to book through anywhere else, than to book directly with us), we have now completely ended our contracts with the third party booking agents, entirely.
Of course we’ll still be honouring existing bookings made through these previous agents, but no new bookings can now be made directly through any third party agent (unless of course they don’t charge us a commission for doing so). This new policy enables us to more realistically structure our room pricing, and offer the best service to all our guests, without the confusion often caused by third party agent sites.
It also means we now longer need to pay a commission to third parties trying to redirect new bookings through themselves, despite people trying to search for us by name on various search engines and directories.
It also means that all the other ‘affiliates’ sites who used the databases provided by Booking.com and LateRooms (such as Trivago, HotelsCombined, etc.) can now longer display booking information for our hotel, and therefore should all soon be removing our copyrighted text and images from their websites, respectively.
As you can see through our website, each room here at Hotel de Vie is individually themed. No two rooms are the same in style, colour, or size. However, we were previously limited on how many different ‘classes’ of room we could offer.
As a result, all rooms within the same category had to be priced the same, even though the floor area of rooms such as our ‘Lady Hamilton’ and ‘Mirrors & Lace’ were smaller than other similarly priced rooms. This we didn’t feel was entirely fair to our guests.
So, by limiting bookings to directly with Hotel de Vie, we can now offer our ‘Mirrors & Lace’ room at £5 cheaper than the equivalently sized bed in our ‘Oriental’ room.
Similarly, our ‘Lady Hamilton’ room is now also £5 cheaper than the three other rooms with king sized beds (because of the reduced room size).
This new pricing now applies to all new bookings made from today onwards.
We look forward to welcoming all our guests to the new savings they’re able to make at Hotel de Vie.